← Back to Home

Support

We're here to help you get the most out of 6-7 Dice Duel.

📧 Email Support

For questions, feedback, or issues:

support@sixsevendice.com

Frequently Asked Questions

How do I restore my purchases?

Go to the Customize menu and tap "Restore Purchases" at the bottom. This will restore any previous Remove Ads or Pro purchases linked to your Apple ID or Google account.

How do I cancel my Pro subscription?

Subscriptions are managed through your device's app store. On iOS, go to Settings → Your Name → Subscriptions. On Android, go to Play Store → Menu → Subscriptions.

Why did I lose my progress?

Game progress is stored locally on your device. If you uninstall the app or switch devices, progress may be lost. We're working on cloud sync for a future update.

What are the odds of rolling 6 or 7?

With two dice, there are 36 possible outcomes. 6 can be rolled 5 ways (1+5, 2+4, 3+3, 4+2, 5+1) and 7 can be rolled 6 ways (1+6, 2+5, 3+4, 4+3, 5+2, 6+1). That's 11 out of 36, or about 30.6% chance of winning each roll.

How does the Shield work?

The Shield is a one-time save per game. When armed (after a win), it activates automatically if you bust. It saves your round points but costs 3 streak points if your streak is 3+. Use it wisely!

How does Daily Challenge work?

Daily Challenge uses the same dice rolls for everyone worldwide. You get 3 attempts per day to get the highest score. The rolls reset at midnight UTC. Pro users get unlimited attempts.

What's included in Pro?

Pro includes: No ads, unlimited Daily attempts, all dice skins, all card skins, and 100 ghost slots (vs 20 for free users).

I found a bug. How do I report it?

Please email us at support@sixsevendice.com with a description of the bug, your device model, and iOS/Android version. Screenshots or screen recordings are super helpful!

Still Need Help?

We typically respond to emails within 24-48 hours. Thanks for playing 6-7 Dice Duel!